St. Vincent's Hospital Westchester

Crisis Prevention & Response Team

Crisis Prevention and Response Team

Serving Westchester County


(914) 925-5959

24/7 Telephone Coverage

Mobile Response Monday-Friday 9 a.m. - 6 p.m.

What is the Crisis Prevention and Response Team (CPRT)?
The CPRT is an interdisciplinary mobile team of mental health professionals (social workers, a child and family specialist and a psychiatrist). The team responds to people in the community, usually visiting them at home, although they can be seen elsewhere as well. The team also has offices at Saint Joseph's Medical Center in Yonkers and at St. Vincent's Hospital in Harrison.

Who can request assistance?
The CPRT serves any person in Westchester who is experiencing, or is at risk of, a psychological crisis, and who requires mental health intervention. Links to other community resources and to follow-up support are provided as well. The CPRT is called usually by individuals, family members, neighbors, friends, landlords, clergy, school personnel, police and other person(s) concerned about an individual.

What services does the team provide?
CPRT staff provide assessment, crisis intervention, supportive counseling, information and referrals, linkage with appropriate community-based mental health services for ongoing treatment, and follow up.
Will the team help to arrange for hospitalization?
The team's goal is to help people to avoid crises and to prevent visits to emergency rooms. By intervening with the individual and family, the emergency room visit or hospital admission often can be prevented. When necessary, the team helps people to access community resources that serve as alternatives to hospitalization. When there is truly no alternative to hospitalization, the team offers support in arranging admission.
What other kinds of services does the team provide?
The CPRT works with schools, law enforcement, and many agencies in the community to prevent impending crises. The team assists in outreach to clients who are AOT-ordered and who fail to attend outpatient mental health treatment services. The CPRT is part of the network that responds to disasters, offering counseling to disaster victims.
How to you reach the team?
Call (914) 925-5959 for 24/7 telephone coverage and mobile response Monday through Friday from 9:00 a.m. to 6:00 p.m.

The Crisis Prevention and Response Team Leaders


Abby Wasserman, M.D.

Dr. Wasserman has served as clinical director of community liaison at St. Vincent’s since 2006. She is a graduate of Johns Hopkins University School of Medicine. She did her pediatric training at University of Washington in Seattle, her general psychiatry training at Johns Hopkins and her child psychiatry training at Harvard. She is board-certified in pediatrics, general psychiatry and child/adolescent psychiatry. 

Sally Eaton, LCSW-R

Since 2008, Ms. Eaton has served as program coordinator of the WestCARES program at St. Vincent’s, which provides clinical case management services for seriously mentally ill clients, integrating psychiatric treatment, housing, social and vocational services. She has had a broad range of experience in a variety of mental health settings, including Silver Hill Hospital and the Larchmont Mamaroneck Community Counseling Center. She has a master’s degree in social work from Fordham University and an additional master’s degree in education from the College of New Rochelle.